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What is Team Plan

Team Plan provides a collaborative usage model where:
  • Resources (requests, compute, usage limits) are managed at the organization level
  • Billing is centralized under the organization owner

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Plan Structure

Team Plan consists of two main components: Prepaid (Included Usage)
  • Each member receives 300 requests per month
  • VM configurations can be selected based on usage needs, controlled by the organization admin
  • Costs vary depending on the selected VM tier (charged as seat fees)
Postpaid
  • Activated when included requests are exhausted
  • Additional usage is billed based on actual consumption
  • Usage limits are defined and controlled by the organization admin

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Upgrade to Team Plan

Admin Actions
1

Go to Pricing Page

After logging in, the admin navigates to the Pricing / Subscription page and locates the Team Plan.
Upgradetoteam
2

Click “Subscribe” and Complete Payment

Click the Subscribe button to finish the payment process.
  • Upon activation, the system will immediately charge for the first seat (the admin’s own seat).
Teampayment
By default, activating the Team Plan charges for one seat (the admin). Additional seats will be billed based on the actual number of members added later. Please ensure a valid credit card is linked and has sufficient balance.

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Admin Controls

Organization owners manage Team Plan configuration and billing:

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Add members to Team Plan

1

Go to Usage

Click the avatar in the top-right cornerSelect “Usage” from the dropdown to enter the usage management page
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2

Members & Quotas

Switch to the “Members & Quotas” tab.
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3

Click 「Add Members」

Click the blue “Add Members” button to open the member selection modal
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4

Select VM specifications and billing settings

Enter the configuration step to assign VM specs for membersSupports both bulk configuration and per-member customization
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Seat fees are charged IMMEDIATELY to the owner’s payment method based on VM configuration
Before adding members to the Team Plan, users must first request to join the admin’s organization. Only after the admin approves the request can seats be assigned.

How to join an Organization?

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Modify member plans

Admins can update:
  • VM configuration
  • On-demand usage limits
    • Members can only use resources within the configured limit
    • Usage beyond the limit will be blocked
Addteamplanmember
Chang Vm
Upgrade behavior:
  • Takes effect immediately
  • Price difference is charged to the owner（VM Change Only）
Downgrade behavior:
  • Remaining balance is stored in Stripe（VM Change Only），used to offset future billing
  • Refunds require manual request via email
Remove member:
  • Team plan members can be removed by the admin
  • Removed members cannot be re-added for a cooling period (7–30 days)
  • Re-adding is only allowed after the cooling period ends
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Billing management
  • All invoices are available in Personal Center → Billing
Teamplanbill

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Pricing Logic of Upgrade/Downgrade

Usage cost is calculated based on the higher value of:
  • (Total plan value / total days) × days used, or
  • $0.15 per request
Remaining balance:
  • Balance = Paid amount − Used amount
  • Upgrade cost = New price − Remaining balance

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Member Experience

After Team Plan is enabled: Members must be manually added by the admin Once added, they receive:
  • 300 monthly requests
  • Assigned VM resources
  • Configured usage limits
If limits are reached:
  • Members must contact the admin to increase quota
If a member is not added to Team Plan:
  • Their usage is billed under their personal plan

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Billing Mechanism

Seat fees
  • The admin seat fee will be charged upon activating the Team Plan
  • Charged to the owner when members are added
Usage billing
  • Automatically charged when:
    • On-demand usage reaches $2000, or
    • Every 30 days

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Usage Tracking

Go to Personal Center → Usage to view:
  • Token consumption
  • Request usage
  • Overall quota and limits
Teamplanusage

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FAQs

Answers to common questions about Team Plan
The member has not completed the request to join the organization. Ask them to log in to CodeBanana, go to “Personal Center → Organization,” search for your organization, and submit a request. Once approved, they will appear in the addable list.
Yes. In step of Add Members, the “Per-Member Configuration” section allows individual VM specs and usage limits to be set for each member.
Once the On-Demand limit is exceeded, the member will no longer be able to use on-demand resources until the admin increases their limit.
It follows a rolling 30-day cycle starting from the activation of the Team Plan, not a fixed monthly date. Billing will be triggered earlier if total usage reaches $2,000.
Admins can view all billing history and per-member usage details on the Usage page. Billing notifications are also sent to the admin’s registered email.